I called Rudd regarding a Toilet issue late on a Sunday afternoon. Believe it or not I got a response from a person . The project was scheduled on Sunday night for Monday PM. They arrived on time explained their recommended course of action obtained my approval then proceeded to fix the problem. I was impressed. It was professional, clean, timely and as plumbers go....at a fair price. I will use them again.
17:41 13 Sep 21
Adam was awesome! We needed to replace the two faucets in our bathroom, and he was extremely knowledgeable. We also very much appreciated the fact that he kept us informed of his progress and any small challenges that he was having. His positive personality was also a plus! My wife and I were very pleased with this service call!
20:44 17 Aug 21
Had a broken main water line they were very responsive when I called talked with Morgan who was amazing and super professional and polite. She had Adam come out who was amazing as well. I had a few questions he was more than happy to answer them. He did an fantastic job repairing my leak even gave me some tips on maintenance things I can do around the house. Rudd has definitely earned my trust and loyalty and will be the company I use from here on out
16:45 08 Aug 21
We have been doing business with Rudd for going on almost 4 years. They have always been SO amazing!! Today we got to meet Josh Hood and he did a fantastic job of getting us cooled back down. We couldn't have asked for a better technician. He was very thorough with his explanations and made sure we understood everything. Also, we have to include Michelle, We have loved getting to know her throughout the years and she always gets right on top of things!! Thank you all so much for being such a wonderful representation of your company and we will continue to use y'all for our Hvac needs.
17:38 01 Aug 21
These guys were super awesome!! Came out to the house within an hour of calling and had my unit fixed in twenty minutes!!! So thankful they could help me and my dogs beat the July heat as quick as they did. Very polite and professional service to boot! Highly recommend using them.
21:49 24 Jul 21
RUDD replaced a leaking toilet for me.Adam was very informative explaining all of my options. No sales pressure!!Shaun did an awesome job replacing the toilet.Both were professional & courteous.I will definitely use them again for any service they provide & will recommend them to family & friends!
20:01 22 Jul 21
My husband and I came across Rudd Plumbing online while searching for a reliable AC repair company and we are very glad we found them.When the issue was found, they gave us many options and we did not feel any pressure while making our selection. We set an appointment and they were on time and VERY VERY PROFESSIONAL!! Rudd kept us well informed every step of the way with reminders and alerts. They also ensured we were comfortable and cool until our new unit arrived! WOW!!!The entire staff, from the receptionist to the repair techs…… EXCELLENT … AWESOME customer service skills. (I could go on and on).Every business should operate like Rudd!!!Rudd, you have our future business!!!!
12:56 20 Jul 21
My AC went out and my family was excited to get it working as quick as possible. I left an after hours message with Rudd and Morgan called me the next morning to schedule a tech to visit to my home. She gave me an estimated arrival time and kept me updated on his ETA. He was delayed at an earlier call but when Brandon arrived he diagnosed the problem quickly and had it repaired in 10 minutes. The price for the repair was extremely reasonable and Brandon was friendly, professionally and knowledgeable. I will definitely recommend them in the future.
20:21 16 Jul 21
Yesterday Justin came out to do one of my scheduled maintenance on the air conditioner that Rudd installed last summer. I was very pleased! Justin was not only professional but friendly. He explained everything to me and offered a couple of tips as well. I’ve had nothing but a positive experience with Rudd...from the owner to the technicians and the office staff. Top notch...and friendly too!
14:26 07 Jul 21
Very happy with service. Adam went above and beyond trying to figure out where the clog was. Unfortunately he was not able to pinpoint the exact cause but was able to give some tips and made a plan of what we will need to do if this occurs again. I will definitely use Rudd again if needed. Thanks also to Morgan who did her best to get help on the way.
23:39 08 Jun 21
Adam was absolutely amazing! Timing was great, Came earlier then anticipated. We initially wanted a tankless heater which we had already purchased with little to no knowledge of what the home needed to install one. Adam advised us of both pros and cons to that in which we went with the decision to get a regular tank that they provided on the spot! After a few hours of hard work (by Adam) it was all up and running! Thank you again Adam for your hard work and Rudd for their great customer support! It was a pleasure Adam but we hope we don’t have to call you back for another emergency… but know who to call if we are in one again!
21:27 04 Jun 21
Derek was our lead tech and he and Dakota did a great job! Super professional and made sure to explain everything thoroughly. Morgan at the office was also super helpful and informative through the process. They saw us through beginning to end in just 3 days. Couldn’t have asked for a better experience. Thanks guys!
20:01 21 May 21
By far the best service from Rudd!!! Chris came out to look over our old AC that went out, and tell us about their products. He educated my on our old system and educated me on new systems to be sure we were purchasing what was best for our family. Michelle and Morgan in the office are wonderful and happy to assist with any and all questions as well. Jeremy and Derek came out today and installed our new AC. They were just as wonderful. I had my 4 year old twin boys at home and they were so nice to them. Showed them their cool tools and all. Thank you Rudd for making a very stressful situation easy and manageable. You won’t be sorry giving your business to Rudd! They definitely have me as a forever customer!
Leslie Jones Jackson
22:39 21 Apr 21
Our air conditioner stopped working late one evening. We called Rudd first thing in the morning and they sent out a technician within an hour. Unfortunately my compressor locked up and needed to be replaced. The cost to replace it was half the cost of a whole new system. We decided it was time to just get a new system and the guys at Rudd had there salesman here in less than an hour to quote us a new system. Once we decided on our new system it was going to be a couple of days before they could install the new system. When there wasn't a technician available to bring us portable AC units to use until the install the salesman went to go pick them up and bring them to us himself. That was so amazing because it was so uncomfortably hot and humid in my house. When the day for the installation came Jeremy and Dakota arrived bright and early to get us installed. They were awesome, super friendly, and knowledgeable. They worked all day to get our system installed and did a great job. Afterwards they explained how the new thermostats worked and helped me get them online and setup to be controlled from an app on my phone. EVERYONE we interacted with at Rudd the repair technician, the salesman, the office manager, to the installation guys were beyond polite, friendly and professional. It is rare to get this kind of customer service anymore and it was really appreciated. Rudd will be my AC guys from now on.
18:33 21 Apr 21
Adam and Dave were both excellent! They took the time to explain everything to me, walk me through all of the options, and truly provided excellent service. Booking was super easy as well (the support staff at Rudd are wonderful too!), and I was given plenty of advance notice of when the techs were going to arrive. I will 100% use Rudd in the future.
18:53 31 Mar 21
James came out and diagnosed the problem quickly. He explained the issue, gave us options, a detailed estimate, then got straight to work until everything was fixed. This isn’t the first time we’ve used Rudd for plumbing and electrical issues and every single time has been superb. Could not be happier with their prices, quality of work, or customer service. Every technician and office employee we’ve worked with has been phenomenal.
20:25 02 Mar 21
Awesome technicians! So friendly and helpful. They also charge very fair prices. I would not hesitate to recommend! A++++
20:55 26 Feb 21
Have relied on Rudd for years for AC and Heating maintenance and decided to try out their new plumbing services when a pipe ruptured under my slab foundation. Plumber arrived promptly and recommended rerouting of new pipes to the affected area saving thousands on trying to repair the existing lines. Done in a day at a very fair price. Will 100% use them again for my plumbing needs!
21:42 24 Feb 21
We requested assistance with replacing faucets in our kitchen and our butler pantry. One faucet was new the other was to be moved. Adam took the time to understand how we used the faucets and why we were replacing fairly new faucets. He took a look at both locations and the assessed what needed to be done before beginning and gave us the cost so we could decide if we wanted it done. After thorough discussion, we replaced one. He used facemask and covered his shoes before coming into our house too.
15:55 03 Feb 21
We had Adam from Rudd Home Services come out to swap out some faucets. He arrived on time, wore a mask and put booties on over his shoes even insisted when I said it wasn't necessary.We wanted to swap a faucet from one sink to another and install a new faucet in the first sink. He got under both sinks, took pictures and presented us with options. He showed us on the second sink how the plumbers who did the new installation when built, used as little water lines that they could and forgot some things. The job was doable but would take a significant amount of work. We decided to go with swapping out an existing faucet for the new one we bought.Adam was very efficient and quick. He made sure to clean up and water as soon as it hit the cabinet or floor. We were very happy with his work and would call Rudd Home Services again.
15:42 03 Feb 21
I have used Rudd for over a year now and have ZERO complaints. I had a new unit installed by Rudd and they went above and beyond what they quoted on the estimated equipment to be replaced without cost to me. Bill(owner)is an honest man and has went out of his way to make sure my equipment was installed and worked properly. I did not know him before I hired his company, so this is not a family member post.Rudd is probably not the cheapest AC company in town, but they deliver the best service and customer service around. I am very pleased and do not plan on using nobody but Rudd in the future.
16:11 22 Dec 20
Great company to deal with! Called at 8 am and they were to my house by lunch. Hal was very easy to deal with and did a great job on the repair. They communicated everything to when they would arrive to my home to letting me know the repair was finished. Would recommend these guys for sure!
Phillip G Austin
23:59 09 Dec 20
The team at Rudd has been amazing. They are constantly punctual, honest and helpful. They take in account our family of five and actual needs, not just trying to sell us stuff that?s unnecessary. Prices flat rate and thoroughly explained what we?re paying for, no nonsense. We highly recommend them. Bill, Justin and Hal have been the primary folks we have worked with and couldn?t be more professional and helpful.
13:40 23 Apr 20